Last updated 15 May 2020
PVNF collects information from our users at several different points on the Site. Any information provided by you will be used by PVNF to improve the Site. Information which identifies a specific individual will not be disclosed to others without your permission unless required by law.
Security. PVNF is committed to ensuring that your information, including your Donation Information (defined below) or any Personal Data (defined below), is protected while you are on the Site. PVNF uses appropriate and reasonable measures to maintain the security of your Personal Data. This includes procedures followed by our personnel to prevent data loss or theft, physical security of our servers and information stores and electronic security such as firewalls, password-protected databases and secure connections. PVNF may use certain third parties for services such as processing donation. We only work with third parties whose privacy policies and security practices are equal to or more stringent than our own and who agree to strictly limit their use of the information we provide them to fulfill the functions for which they have been retained. You should be aware, however, that no data transmitted over the Internet, sent through the mail or stored on a computer is 100% secure and that we cannot guarantee the security of your personal data while in transmission to us. Public computers in particular should never be considered secure. You should never give out Personal Data on the Site, or its message board, in chat rooms and other publicly viewable locations. In addition, there exist malicious programs, typically called computer viruses or trojan horses, which can be used to capture information off your computer’s hard drive or while you are entering it into a web form or sending it by email. You should always use the appropriate anti-virus and personal security technology to protect yourself. Lastly, if you have been assigned a login ID and/or password for use on a PVNF system or a 3rd Party Merchant (defined below) (for example, a login for accessing an account at a 3rd Party Merchant service for managing your donations), you should never give out that information to others.
Representations and warranties. By using this Site, you represent that you are seeking this Site for personal reasons and that you are not an attorney or an agent of an attorney conducting an investigation to a potential claim related to the Site, any material available through the Site, or PVNF. You also represent that you are not engaging in activities in an attempt to reverse engineer the Site, portions of the Site, or any materials available through the Site. You also represent that any information you provide is true and accurate.
What kinds of information and data do we collect?
You may visit our site anonymously. PVNF does not require you to provide information that identifies you, personally, such as name, address, email, phone, or financial or credit card information (collectively, “Personal Data”) to use the Site.
PVNF will automatically gather and store any information you provide in log files: Internet Protocol (IP) addresses, browser types, Internet Service Providers (ISP), referring/exit pages, operating systems, date/time stamps, and movements around the Site. We do analyze website functionality for purposes of improving our Site. However, this data is not Personal Data since it does not identify you, individually.
When making a donation, you may be asked to enter your: name, e-mail address, postal address, phone number and credit card information. Our third-party payment processors may obtain information for purposes of processing your donation payment. However, PVNF does not obtain, review or store any credit card information. Instead, the third-party payment processor will provide us your contact information, any “in memory of” or “in honor of” designee information, and donation amount (collectively, your “Donation Information”) which we will use to prepare and send an acknowledgement letter to you for your records and tax reporting purposes. We will also send an acknowledgement letter to the family or representative of the honoree based on the information you provide. This information is not gathered via our Site, but is transmitted to us from the third-party payment processors in compliance with their own privacy policies.
Who is collecting the data?
Donation Information and other data may be collected by PVNF and collaborating third parties in order to provide the information via the Site and process donations.
Our legal basis for collecting data.
We will not collect your Personal Data without a lawful basis to do so. We will process your Personal Data, if any, only on the legal basis of consent, contract, or on the basis of our legitimate interests, provided that such interests are not overridden by your privacy rights and interests.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your Personal Data, if any, when you make a donation.
We offer, through a third party merchant, the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and is only accessible by those authorized with special access rights to such systems and are required to keep the information confidential. Your private information (credit cards, financials, etc.) will not be stored on our servers.
Your rights regarding your donation information and personal data.
With respect to any Donation Information or Personal Data, if any, that we collect from or receive about you, you have the following rights:
1) the right to be informed about the data we collect;
2) the right to access and review the data we have collected from you;
3) the right of rectification or correction of any data we have collected from you;
4) the right to have any/all data we collect removed;
5) the right to restrict how we process data we collect from you;
6) the right to data portability;
7) the right to object to our collection of data; and
8) the right to prevent direct marketing, automated decision-making and profiling.
If you wish to take advantage of any of the above rights, please contact us and we will comply at no charge to you. To review, request a copy of, or delete your account information you may contact us via e-mail at: email@example.com
Our data retention period.
We reserve the right to retain any/all data from our users and former users indefinitely unless/until the user requests deletion of their Donation Information or any Personal Data, if any, or in the event we are legally required to remove the data, whichever occurs first.
We will generally only retain your Donation Information or any Personal Data for so long as is necessary to fulfil the purposes for which it was collected, as set out under this section above. However, in the following circumstances, we may be required to retain, preserve or disclose your Donation Information or any Personal Data for a longer period of time:
- in order to comply with applicable laws or regulations;
- in order to comply with a court order, subpoena or other legal process;
- for tax reporting and recordkeeping purposes;
- in response to a request by a government authority, law enforcement agency or similar body (whether situated in your jurisdiction or elsewhere);
- where we believe it is reasonably necessary to comply with applicable laws or regulations; or
How do we use collected information?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our activities, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for other uses in furtherance of the mission of PVNF.
Subject to this policy, PVNF may collect and use your Donation Information or other Personal Data for the following purposes:
- Providing and improving our Site.
We are able to deliver and improve our Site by using this information to understand how users use and interact with our Site. We also use information we have to provide shortcuts and suggestions to you. When we have location information, we use it to tailor our Site for you and others.
- To process donation transactions.
Except through your use of the 3rd Party Merchant (discussed below), your Personal Data, if any, whether public or private (and including Donation Information), will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of processing donations, providing donation acknowledgment letters, and tax reporting and recordkeeping compliance.
- Promoting safety and security.
We use the information we have to help verify accounts and activity, and to promote safety and security on and off our Site, such as by investigating suspicious activity or violations of our terms or policies.
- Communicating with you.
We may use your information to communicate with you about our Site and let you know about our policies and terms. We also use your information to respond to you when you contact us and will use your Donation Information to send a donation acknowledgement letter.
Collected information. PVNF may collect information from you in several different ways including the following:
- Log Files. As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, ISP, referring/exit pages, operating system, date/time stamp, and movements around the site, and to gather demographic information about our user base as a whole. We do not link this automatically collected data to personally identifiable information.
Payments. By electing to make a donation via the Site, you understand and agree to the payment terms of your bank or credit card, as well as our merchant processing service (“3rd Party Merchant”). PVNF is not responsible for any personal or financial information collected by the 3rd Party Merchant, nor for any other acts or omissions of such 3rd Party Merchant.
The 3rd Party Merchant will provide us your contact information, any “in memory of” or “in honor of” designee information, your donation amount and any other Donation Information or any Personal Data which we will use to prepare and send an acknowledgement letter to you for your records and tax reporting purposes. We will also send an acknowledgement letter to the family or representative of the honoree based on the information you provide.
Web beacons. Web beacons are very small, invisible graphics present on web pages or emails that help us track when the page or email has been accessed. Some parts of the Site, emails and other files may use web beacons, also known as clear gif technology or action tags. We do not use web beacons to collect, use or store any Personal Data about you.
Customer service. Based upon the personally identifiable information you provide 3rd Party Merchants, you may receive a confirmation e-mail to act as a receipt of your donation.
California Online Privacy Protection Act Compliance. Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your Personal Data to outside parties without your consent.
Special provisions applicable to children 18 years of age and younger. You must be 18 or over to use the Site. We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), because we do not collect any information from anyone under 13 years of age.
Business transition. In the event we go through a business transition, such as a merger, reorganization, or other transfer of all or a portion of our operations or assets, your data and any personally identifiable information will likely be among the assets transferred.